Ram T-Style Radio Tech Support

The system receives data for the clock from a few different sources which sometimes cause the clock to change times. To fix this issue:

• Go to the Settings
• Look for Android Settings
  • (More Settings at the top of the page, or in SYSTEM at the top right)
• Scroll down to System
• Open Date and Time
• Turn OFF Automatic Date and Time
• Turn OFF Automatic Time Zone
• Set the Time Zone to your local time zone, then set the time properly

Unplug the main power harness and Red CANBOX. Check for bent pins or wires that aren’t making contact, and re-connect them.

If that doesn’t work, hold the Hazard Light Button for 30 seconds – 1 minute, and that should take care of the issue.

The radio may just be set to the wrong climate control setting. Follow this Climate Control Setup Guide, or you can find them under Support > Installation manuals & Bulletins.

You’ll need to turn these on in Settings:

If you have the Classic settings Menu (APP Update 4.3 or older)

• Go to Settings
• Icon on the left with two gears
• Enter 9300
• Scroll to the bottom of the page. Turn on Seat Heating, Seat Blowing, and/or Wheel Heating
• Save and Reboot at the bottom of the page

If you have the NEW settings Menu (APP Update 4.4 or Newer)

• Go to Settings
• Tap System on the top right
• Go to Setting Guide
• Seat & Steering Wheel
• Turn on any options you have, press OK, then Save and Reboot at the bottom of the page

Make sure your climate control setting is already set properly. You can find setups for this under Support > Installation manuals & Bulletins.

If the options still are not there:

• Go to Settings
• Open Advanced Settings (Icon with two Gears)
• Enter 9300
• Look for “Change Climate UI” and switch this setting. Usually, turn this OFF.
• Then, turn off the truck and let the radio power off. After 10-15 seconds, restart the vehicle/radio, and your icons should be there.

If this did not work, go through the same process, but try the other Change Climate UI option, Off or On.

This means there is a setting turned on for an aftermarket right/side camera. You can turn this off in settings.

If you have the Classic settings Menu (APP Update 4.3 or older)

• Go to Settings
• Go to Advanced Settings (icon with two gears)
• Enter 9300 and press OK
• Turn “Switch to Right Camera when turn signal is detected” OFF.
• Save and Reboot at the bottom of the page

If you have the NEW settings Menu (APP Update 4.4 or Newer)

• Go to Settings
• Tap System on the top right
• Open “Factory Settings”
• Enter 1660 and press OK
• Go to “Install Set” on the left side of the page
• Turn “Switch to Right Camera when turn signal is detected” OFF.
• Save and Reboot at the bottom of the page

Unfortunately due to the way the Android platform works the system can only have one active application active at a time. So when you are in a phone call the Bluetooth application must be in the front or the call will drop. Where a navigation app can run in the background, a phone call can not.

You may have missed the HI/LO plugs on the main power harness. On the Ram radios, the main power harness plugs back into itself. Coming from the radio you will find a white connector with “Dodge Ram Audio Output.” You will need to plug this into either “Dodge Ram HI Audio” for Alpine Audio Systems, or “Dodge Ram LO Audio” for Standard Audio Systems. All three of these plugs are on the main harness.